Privacy Policy

At ROSE POLYMERS ("Company," "we," "our," or "us"), we are committed to protecting the privacy of our customers, clients, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or products.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, shipping address, and identification details where required.
  • Technical Information: IP address, browser type, operating system, device information, and browsing behaviour.
  • Optional Information: Any additional details you voluntarily provide when contacting us.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and improve our services.
  • To communicate with you regarding updates, offers, and support.
  • To comply with legal and regulatory requirements under UAE law.
  • To prevent fraud, misuse, and unauthorised access.

3. Sharing of Information

We respect your privacy and do not sell or trade personal information. We may share your data only with:

  • Service Providers: IT support, and hosting partners.
  • Regulatory Authorities: Where disclosure is required under UAE laws and regulations.
  • Business Transfers: In case of merger, acquisition, or sale of business assets.

4. Data Storage and Retention

All personal data is stored securely.

  • We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
  • When no longer needed, data will be securely deleted or anonymised.

5. Data Protection & Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information (subject to legal obligations).
  • Opt-out of receiving marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies and tracking technologies to enhance user experience and analyse website performance. You may manage or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us:

ROSE POLYMERS FZE
H4-03 SAIF Zone Sharjah
P.O Box: 122472 U.A.E

Email: [email protected]
Phone: +971-6-57 22 775